We are committed to providing quality educational services that meet the needs, expectations, and goals of our students and users.
We provide clear, truthful and sufficient information about our offer, our services and their conditions, and we strive to maintain accessible and transparent communication throughout the entire relationship with MiTUTOR.
We promote guidance and monitoring of learning, assessment for learning, student autonomy, and the definition of learning pathways suited to their needs and objectives.
We also promote awareness of official Spanish certifications and tests and guide our students on the most suitable options based on their objectives, offering specific preparation when it is part of our educational offer.
We collect and value the opinions of our students and users to understand their level of satisfaction, address their suggestions, claims and complaints, and identify opportunities to improve our services.